Effective Date: 01.08.2025

Roadbook India (“we”, “us”) respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and your rights.

1. What We Collect

  • Personal Information: Name, email, phone number, postal address, date of birth (if provided), emergency contact (for events), membership details.

  • Payment Information: Transaction details processed by third-party gateway (we do not store full card numbers).

  • Technical Data: IP address, device identifiers, browser type, pages visited, referral sources.

  • Usage Data: Booking history, event participation, preferences.

  • User Content: Photos, reviews or feedback you submit.

2. How We Collect

  • Directly from you when you sign-up, purchase, book, or contact us.

  • Automatically via cookies and analytics when you visit our site.

  • From third parties such as payment processors and social networks (if you use social login/sharing).

3. Use of Your Data

We use data to:

  • Provide and operate our Services (deliver digital downloads, manage bookings, process payments).

  • Communicate booking confirmations, updates and marketing (with your consent).

  • Improve and analyze site usage and offerings.

  • Prevent fraud and ensure safety of events and participants.

4. Legal Basis & Consent

Where applicable, we rely on consent, contract performance, and legitimate interests (business operations, fraud prevention). By using the site you consent to processing as described.

5. Sharing & Disclosure

We may share personal data with:

  • Payment processors (e.g., Razorpay) to process payments.

  • Service partners (event vendors, accommodation partners) strictly to facilitate services you booked.

  • Legal authorities if required by law.
    We do not sell your personal data.

6. Cookies & Tracking

We use cookies and similar technologies to provide functionality, analyze traffic (Google Analytics), and for marketing. You can manage cookies via your browser settings.

7. Data Retention

We retain personal data as long as necessary for the purposes collected, to meet legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Subject to applicable law you may:

  • Access, correct, update or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent (where processing is consent-based).
    To exercise rights, contact [contact@roadbookindia.com].

9. Data Security

We take reasonable technical and organisational steps to protect your personal data. However no internet transmission is completely secure.

10. Third-Party Links

Our site may link to third-party sites. We are not responsible for their privacy practices.

11. International Transfers

Data may be processed or stored in India or by third-party providers outside India. We will protect transfers in accordance with applicable laws.

12. Children

Our Services are not directed to children under 18. We do not knowingly collect personal data from children.

13. Changes to Policy

We may update this Policy. We’ll post changes on this page with a new Effective Date.

14. Contact

Privacy queries: [contact@roadbookindia.com]